Terms of service

Terms of Service

Last updated: July 13, 2026

Welcome to NAVA. By accessing or purchasing from navaclo.com, you agree to the following terms. Please read them carefully.

About These Terms

These Terms of Service govern your use of our website and any purchases you make from us. If you don't agree with these terms, please don't use our site.

Eligibility

You must be at least 18 years old, or have the involvement of a parent or guardian, to place an order with us.

Products and Pricing

We make every effort to display accurate pricing and product information but are not liable for typographical errors; if a pricing error occurs, we reserve the right to cancel the order and issue a full refund
Product availability is not guaranteed until your order is confirmed

Order Acceptance

Receiving an order confirmation does not guarantee acceptance of your order. We reserve the right to refuse, limit, or cancel any order at our discretion — for example, in cases of suspected fraud, pricing errors, or unavailability — and will notify you and issue a refund if this happens.

Payment

We accept the payment methods listed at checkout. All payments are processed securely through our payment provider. By placing an order, you confirm the payment information provided is accurate and that you're authorized to use the chosen payment method.

Shipping and Delivery

Shipping timeframes and costs are described in our Shipping Policy. Delivery estimates are not guaranteed and may vary due to circumstances outside our control.

Returns and Refunds

Return and refund terms are described in our Return & Refund Policy.

Intellectual Property

All content on this site — including the NAVA name, logo, product photography, and site design — is the property of NAVA and may not be copied, reproduced, or used without our written permission.

Acceptable Use

You agree not to use this site for any unlawful purpose, or to attempt unauthorized access to our systems, interfere with the site's operation, or engage in fraudulent transactions.

Limitation of Liability

To the fullest extent permitted by law, NAVA is not liable for any indirect, incidental, or consequential damages arising from your use of this site or purchase of our products. Our total liability for any claim is limited to the amount you paid for the relevant product. Nothing in these terms limits any statutory right you have under Saudi Arabian consumer protection law.

Force Majeure

We're not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, strikes, or disruptions to shipping and logistics networks.

Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Disputes are subject to the jurisdiction of the competent courts of Saudi Arabia, without prejudice to your right to file a complaint with the Ministry of Commerce.