Privacy policy

Last updated: July 13, 2026

This Privacy Policy explains how NAVA ("we," "us," "our") collects, uses, and protects your personal information when you visit or shop at navaclo.com.

Information We Collect

Contact details: name, email address, phone number, shipping and billing address
Order information: items purchased, order history, payment confirmation (we don't store your full card details — payments are processed securely by our payment provider)
Device and usage data: IP address, browser type, pages visited, collected automatically via cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Respond to customer service inquiries
Send marketing communications, only if you've opted in (unsubscribe anytime)
Improve our website and product offering
Comply with legal obligations under Saudi Arabian law

Cookies

We use cookies to keep your cart working, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings.

Sharing Your Information

We do not sell your personal data. We share information only with:

Payment processors, to complete your transaction securely
Shipping and delivery providers, to get your order to you
Service providers who help run the store (e.g. email/marketing platforms, analytics), under confidentiality obligations
Authorities, where required by law

Data Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, but we work to protect your information.